FAQs
What are the charges for shipping? PDF Print E-mail
 Shipping within Australia is Free!
It is the purchaser's responsibility to provide an accurate shipping address and contact number.
Once an item has been dispatched to you via Australia Post we have no control over their delivery system and therefore unable to guarantee their delivery times, however
Australia Post estimates between 1-4 days (within same state) and 3-7 days for interstate locations.

 

Shipping Internationally

Oversesa purchase will incure shipping fees accordingly to the shipping destination.. This fee will be added in the checkout purchase under the section called Shipping Method, where shopper needs to  tick radio button for each overseas destination group.

Australia                  Free delivery

New Zealand           $20.00 ( Autralian dollars )

United States          $24.00 ( Autralian dollars )

Rest of the World    $30.00 ( Autralian dollars )

 

Paypal and Credit Card Payment

There are two options for payment. ( PURCHASER DOES NOT NEED TO HAVE A PAYPAL ACCOUNT TO COMPLETE A PURCHASE )

1 - If the purchaser has a paypal account, payment can be made with a Paypal account on the Paypal website secure consol page.

2 - If the purchaser wishes to make paymnet with a credit card ( Visa , Master ) it can be done in the final checkout process on the Paypal website secure console page under the Paypal payment option.

For further information and queries pleae contact Marion at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


 
Returns Policy PDF Print E-mail

We do not accept returns after purchase, however we will replace damaged or defective merchandise.

You may request a replacement for your purchase within 30 days of the order shipping date if we sent the wrong item or the item received is defective (including damaged in transit). Please contact us for any of the above reasons, and we will send a replacement. If your order contains a defective item, we may send you a postage-paid envelope for return of the defective item.

For large orders, we ask that you return a few samples of the defective items, rather than the entire order. For book orders with more than 20 items, we ask that you return the covers for all books before the replacement order is produced.

 
Shipping method and Delivery schedule PDF Print E-mail

Parcels are delivered by Australia Post in a protective envelope. We usually process orders within 2 working days and post parcels to your address.
Australia Post estimates between 1-4 days (within same state) and 3-7 days for interstate locations.

 
Privacy Policy. PDF Print E-mail

Your Privacy
Acacia Press is committed to protecting your privacy. We only use the information we collect about you to process orders.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address and mailing address. This allows us to process and fulfill your order and to notify you of your order status.
How do we protect customer information?
All of the customer data we collect is protected against unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.
Will Acacia Press disclose the information it collects to outside parties?
Acacia Press does not sell, trade, or rent your personal information to others.  We are committed to protecting your privacy and we use the information we collect on the site to make shopping at Acacia Press as easy as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Your Consent
By using our Web site, you consent to the collection and use of this information by Acacia Press. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Questions and Feedback
If you have any questions or feedback related to our Privacy Policy, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
Disclaimer PDF Print E-mail
This website is owned by Acacia Press and the content provided is for your interest and general information only.

The browsing, accessing and continual use of the website constitutes the user's acceptance of and adherence to the following terms, which are subject to change at any time without prior notice.

Acacia Press attempts to keep the information on this website current, accurate and complete, however it is not to be relied upon as being complete, accurate, or up to date and is subject to change.

Acacia Press is not liable for any direct, indirect, incidental, or punitive damages arising from your access to or use of this website. Acacia Press is also not responsible for any damages to your computer equipment or other property resulting from your access to and downloading from the website, therefore we do not warrant or guarantee that the site will be free of infection by viruses, worms, Trojan horses or any other contaminating or destructive properties.

This website contains "links" to other third party sites, which may be of interest. However, as we do not control these third party websites, we are not responsible for the content or suitability of any off-site pages. You link to and use such sites at your own risk, Acacia Press is not responsible for the content of any other site accessed via the Acacia Press website; that information is the responsibility of the site owner, and Acacia Press has no control over it.

This website and its contents are subject to the copyright laws of Australia. The copyright is owned by Acacia Press, or in the case of some materials by third parties.